{"id":3922,"date":"2026-08-30T18:09:37","date_gmt":"2026-08-30T18:09:37","guid":{"rendered":"https:\/\/velo-ops.com\/?page_id=3922"},"modified":"2026-08-30T18:15:12","modified_gmt":"2026-08-30T18:15:12","slug":"teslimat-ve-iade-sartlari","status":"publish","type":"page","link":"https:\/\/velo-ops.com\/tr\/teslimat-ve-iade-sartlari\/","title":{"rendered":"Teslimat ve \u0130ade \u015eartlar\u0131"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"3922\" class=\"elementor elementor-3922\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6caab836 e-flex e-con-boxed e-con e-parent\" data-id=\"6caab836\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-5f0f4f70 e-con-full e-flex e-con e-child\" data-id=\"5f0f4f70\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-407be89b elementor-widget elementor-widget-gum_heading\" data-id=\"407be89b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"gum_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"gum-widget-title\"><h2 class=\"section-main-title size-default\">Teslimat ve \u0130ade \u015eartlar\u0131<\/h2><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5af62d6d e-con e-atomic-element e-flexbox-base e-default-div\" data-id=\"5af62d6d\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"5af62d6d\">\n    \t\t<div class=\"elementor-element elementor-element-2bf01f01 elementor-widget elementor-widget-text-editor\" data-id=\"2bf01f01\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"artifact-docx-preview_heading1\"><strong>1. Kapsam<\/strong><\/p><p>Bu politika, Emel Nur\u015fah Gedik \u015fah\u0131s i\u015fletmesi taraf\u0131ndan sunulan dijital operasyon, teknoloji uygulama, dan\u0131\u015fmanl\u0131k, kurulum, entegrasyon, dok\u00fcmantasyon ve e\u011fitim hizmetlerine uygulan\u0131r.<\/p><p class=\"artifact-docx-preview_heading1\"><strong>2. Hizmetlerin teslim \u015fekli<\/strong><\/p><p>Velo Ops (Emel Nur\u015fah Gedik) taraf\u0131ndan sunulan hizmetler dijital ve uzaktan sa\u011flan\u0131r. Fiziksel \u00fcr\u00fcn veya kargo teslimat\u0131 yap\u0131lmaz. Teslimatlar; yap\u0131land\u0131r\u0131lm\u0131\u015f sistemler, eri\u015fim ba\u011flant\u0131lar\u0131, dashboardlar, otomasyonlar, dok\u00fcmanlar, e\u011fitim oturumlar\u0131, video kay\u0131tlar\u0131, e-posta bildirimleri veya taraflarca yaz\u0131l\u0131 olarak kararla\u015ft\u0131r\u0131lan di\u011fer dijital y\u00f6ntemlerle ger\u00e7ekle\u015ftirilir.<\/p><p class=\"artifact-docx-preview_heading1\"><strong>3. \u00c7al\u0131\u015fman\u0131n ba\u015flama zaman\u0131<\/strong><\/p><p>Aksi \u00fcr\u00fcn sayfas\u0131nda veya yaz\u0131l\u0131 teklifte belirtilmedik\u00e7e \u00e7al\u0131\u015fma; \u00f6demenin ba\u015far\u0131yla tamamlanmas\u0131, gerekli eri\u015fimlerin sa\u011flanmas\u0131 ve ba\u015flang\u0131\u00e7 i\u00e7in gereken bilgilerin Velo Ops\u2019a iletilmesinden sonra ba\u015flar. M\u00fc\u015fteriden beklenen eri\u015fim veya bilgilerin gecikmesi, teslim s\u00fcresini ayn\u0131 \u00f6l\u00e7\u00fcde etkileyebilir.<\/p><p class=\"artifact-docx-preview_heading1\"><strong>4. Tahmini teslim s\u00fcreleri<\/strong><\/p><p class=\"artifact-docx-preview_listbullet artifact-docx-preview-num-1-0\">Attribution Dashboard Build: gerekli eri\u015fim ve bilgilerin tamamlanmas\u0131ndan itibaren yakla\u015f\u0131k 30-32 i\u015f g\u00fcn\u00fc.<\/p><p class=\"artifact-docx-preview_listbullet artifact-docx-preview-num-1-0\">Sales-to-Onboarding System Build: gerekli eri\u015fim ve bilgilerin tamamlanmas\u0131ndan itibaren yakla\u015f\u0131k 30-32 i\u015f g\u00fcn\u00fc.<\/p><p class=\"artifact-docx-preview_listbullet artifact-docx-preview-num-1-0\">Custom Build ve Fractional COO \u00e7al\u0131\u015fmalar\u0131: yaz\u0131l\u0131 teklif, sipari\u015f \u00f6zeti veya hizmet s\u00f6zle\u015fmesinde belirtilen takvim.<\/p><p>Teslim s\u00fcreleri tahminidir. \u00dc\u00e7\u00fcnc\u00fc taraf yaz\u0131l\u0131mlardaki kesintiler, m\u00fc\u015fteri onay\u0131 bekleyen kararlar, eri\u015fim sorunlar\u0131 veya kapsam de\u011fi\u015fiklikleri teslim tarihini etkileyebilir. \u00d6nemli bir de\u011fi\u015fiklik olmas\u0131 halinde m\u00fc\u015fteri bilgilendirilir.<\/p><p class=\"artifact-docx-preview_heading1\"><strong>5. \u0130ptal talepleri<\/strong><\/p><p>\u0130ptal talepleri, sipari\u015f numaras\u0131 ve sat\u0131n alma s\u0131ras\u0131nda kullan\u0131lan e-posta adresiyle birlikte emel@velo-ops.com adresine g\u00f6nderilmelidir.<\/p><p class=\"artifact-docx-preview_listbullet artifact-docx-preview-num-1-0\">\u00c7al\u0131\u015fma ba\u015flamadan \u00f6nce: y\u00fcr\u00fcrl\u00fckteki mevzuattan do\u011fan haklar sakl\u0131 kalmak kayd\u0131yla, hen\u00fcz sunulmam\u0131\u015f hizmet bedeli i\u00e7in tam iade talep edilebilir.<\/p><p class=\"artifact-docx-preview_listbullet artifact-docx-preview-num-1-0\">\u00c7al\u0131\u015fma ba\u015flad\u0131ktan sonra: tamamlanm\u0131\u015f \u00e7al\u0131\u015fmalar, haz\u0131rlanm\u0131\u015f \u00f6zel materyaller, yap\u0131lan kurulumlar ve geri al\u0131namaz \u00fc\u00e7\u00fcnc\u00fc taraf giderleri de\u011ferlendirilir. \u0130ade varsa hen\u00fcz sunulmam\u0131\u015f hizmet k\u0131sm\u0131 \u00fczerinden hesaplan\u0131r.<\/p><p class=\"artifact-docx-preview_listbullet artifact-docx-preview-num-1-0\">Hizmet tamamen teslim edildikten sonra: kanuni ay\u0131p ve s\u00f6zle\u015fmeye ayk\u0131r\u0131l\u0131k haklar\u0131 sakl\u0131 kalmak \u00fczere, tamamlanm\u0131\u015f ve kabul edilmi\u015f hizmetler i\u00e7in yaln\u0131zca fikir de\u011fi\u015fikli\u011fine dayal\u0131 iade yap\u0131lmaz.<\/p><p class=\"artifact-docx-preview_listbullet artifact-docx-preview-num-1-0\">Velo Ops\u2019un hizmeti tamamlayamayaca\u011f\u0131 durumlarda: m\u00fc\u015fteriye sunulmam\u0131\u015f hizmet k\u0131sm\u0131 iade edilir veya m\u00fc\u015fteriyle yaz\u0131l\u0131 olarak alternatif teslim plan\u0131 kararla\u015ft\u0131r\u0131l\u0131r.<\/p><p class=\"artifact-docx-preview_heading1\"><strong>6. Cayma hakk\u0131<\/strong><\/p><p>Al\u0131c\u0131n\u0131n 6502 say\u0131l\u0131 T\u00fcketicinin Korunmas\u0131 Hakk\u0131nda Kanun kapsam\u0131nda t\u00fcketici olmas\u0131 halinde, hizmet s\u00f6zle\u015fmesinin kuruldu\u011fu tarihten itibaren kural olarak 14 g\u00fcn i\u00e7inde herhangi bir gerek\u00e7e g\u00f6stermeden cayma hakk\u0131 bulunabilir. Cayma hakk\u0131 s\u00fcresi sona ermeden \u00f6nce t\u00fcketicinin a\u00e7\u0131k onay\u0131yla hizmetin ifas\u0131na ba\u015flanmas\u0131 halinde, Mesafeli S\u00f6zle\u015fmeler Y\u00f6netmeli\u011fi\u2019nde d\u00fczenlenen istisnalar uygulanabilir.<\/p><p>Checkout\u2019ta, hizmetin 14 g\u00fcnl\u00fck s\u00fcre dolmadan ba\u015flamas\u0131 isteniyorsa bu talep ve cayma hakk\u0131na etkisi i\u00e7in ayr\u0131 ve a\u00e7\u0131k bir onay al\u0131nmal\u0131d\u0131r. Bu onay \u00f6nceden i\u015faretli olmamal\u0131d\u0131r.<\/p><p class=\"artifact-docx-preview_heading1\"><strong>7. \u0130ade y\u00f6ntemi ve s\u00fcresi<\/strong><\/p><p>Kabul edilen iadeler, m\u00fcmk\u00fcn oldu\u011fu \u00f6l\u00e7\u00fcde sat\u0131n alma s\u0131ras\u0131nda kullan\u0131lan \u00f6deme y\u00f6ntemine yap\u0131l\u0131r. Velo Ops, iade karar\u0131n\u0131 ve i\u015fleme al\u0131nma durumunu m\u00fc\u015fteriye e-posta ile bildirir. \u0130adenin karta veya hesaba yans\u0131ma s\u00fcresi, bankaya ve \u00f6deme kurulu\u015funa ba\u011fl\u0131 olarak de\u011fi\u015febilir. Kanunen daha k\u0131sa bir s\u00fcre uygulanmas\u0131 gerekmedik\u00e7e, onaylanan iadeler makul s\u00fcre i\u00e7inde ve en ge\u00e7 14 g\u00fcn i\u00e7inde \u00f6deme kurulu\u015funa iletilir.<\/p><p class=\"artifact-docx-preview_heading1\"><strong>8. \u00dc\u00e7\u00fcnc\u00fc taraf \u00fccretleri<\/strong><\/p><p>HubSpot, GoHighLevel, ClickUp, Zapier, Make, \u00e7a\u011fr\u0131 takip ara\u00e7lar\u0131, hosting, alan ad\u0131 veya di\u011fer \u00fc\u00e7\u00fcnc\u00fc taraf yaz\u0131l\u0131mlar\u0131n lisans ve kullan\u0131m \u00fccretleri, \u00fcr\u00fcn sayfas\u0131nda ya da yaz\u0131l\u0131 teklifte a\u00e7\u0131k\u00e7a dahil oldu\u011fu belirtilmedik\u00e7e hizmet bedeline dahil de\u011fildir. \u00dc\u00e7\u00fcnc\u00fc taraflarca do\u011frudan tahsil edilen ve geri \u00f6denmeyen bedeller Velo Ops taraf\u0131ndan iade edilemez.<\/p><p class=\"artifact-docx-preview_heading1\"><strong>9. Kapsam de\u011fi\u015fiklikleri<\/strong><\/p><p>Sat\u0131n al\u0131nan paketin d\u0131\u015f\u0131nda talep edilen yeni kurulumlar, entegrasyonlar veya teslimatlar ek kapsam say\u0131labilir. Ek kapsam ve varsa ek \u00fccret, \u00e7al\u0131\u015fmaya ba\u015flanmadan \u00f6nce yaz\u0131l\u0131 olarak onaylan\u0131r.<\/p><p class=\"artifact-docx-preview_heading1\"><strong>10. \u0130leti\u015fim<\/strong><\/p><table class=\"first-row first-col no-vband artifact-docx-preview_tablegrid\"><colgroup> <col \/> <col \/><\/colgroup><tbody><tr><td><p>Yasal Sat\u0131c\u0131<\/p><\/td><td><p>Emel Nur\u015fah Gedik<\/p><\/td><\/tr><tr><td><p>\u0130\u015fletme\/Marka Ad\u0131<\/p><\/td><td>Emel Nur\u015fah Gedik (Site ad\u0131 Velo Ops)<\/td><\/tr><tr><td><p>\u0130\u015fletme T\u00fcr\u00fc<\/p><\/td><td><p>\u015eah\u0131s i\u015fletmesi<\/p><\/td><\/tr><tr><td><p>Vergi Dairesi<\/p><\/td><td><p>EFELER VERGI DAIRESI M\u00dcD.<\/p><\/td><\/tr><tr><td><p>Vergi Kimlik Numaras\u0131<\/p><\/td><td><p>3900873342<\/p><\/td><\/tr><tr><td><p>MERS\u0130S\/ESB\u0130S Numaras\u0131<\/p><\/td><td><p>&#8211;<\/p><\/td><\/tr><tr><td><p>Merkez Adresi<\/p><\/td><td><p>EFELER MAH. 2257 SK. NO: 4 \/1 I\u00c7 KAPI NO: 11 EFELER \/ Ayd\u0131n<\/p><\/td><\/tr><tr><td>\u00a0<\/td><td>\u00a0<\/td><\/tr><tr><td><p>E-posta<\/p><\/td><td><p>emel@velo-ops.com<\/p><\/td><\/tr><tr><td><p>Telefon<\/p><\/td><td><p>+905301267411<\/p><\/td><\/tr><tr><td>\u00a0<\/td><td>\u00a0<\/td><\/tr><tr><td><p>Web Sitesi<\/p><\/td><td><p>https:\/\/velo-ops.com<\/p><\/td><\/tr><\/tbody><\/table><p><em>\u00a0<\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\n<\/div>\n<div class=\"elementor-element elementor-element-16c43662 e-flex e-con-boxed e-con e-parent\" data-id=\"16c43662\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Teslimat, \u0130ptal ve \u0130ade \u015eartlar\u0131 1. Kapsam Bu politika, Emel Nur\u015fah Gedik \u015fah\u0131s i\u015fletmesi taraf\u0131ndan sunulan dijital operasyon, teknoloji uygulama, dan\u0131\u015fmanl\u0131k, kurulum, entegrasyon, dok\u00fcmantasyon ve e\u011fitim hizmetlerine uygulan\u0131r. 2. Hizmetlerin teslim \u015fekli Velo Ops (Emel Nur\u015fah Gedik) taraf\u0131ndan sunulan hizmetler dijital ve uzaktan sa\u011flan\u0131r. Fiziksel \u00fcr\u00fcn veya kargo teslimat\u0131 yap\u0131lmaz. Teslimatlar; yap\u0131land\u0131r\u0131lm\u0131\u015f sistemler, eri\u015fim ba\u011flant\u0131lar\u0131, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"content-type":"","om_disable_all_campaigns":false,"inline_featured_image":false,"_monsterinsights_skip_tracking":false,"footnotes":""},"class_list":["post-3922","page","type-page","status-publish","hentry"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO Pro 5.0.4 - aioseo.com -->\n\t<meta name=\"description\" content=\"Teslimat ve \u0130ade \u015eartlar\u0131 1. KapsamBu politika, Emel Nur\u015fah Gedik \u015fah\u0131s i\u015fletmesi taraf\u0131ndan sunulan dijital operasyon, teknoloji uygulama, dan\u0131\u015fmanl\u0131k, kurulum, entegrasyon, dok\u00fcmantasyon ve e\u011fitim hizmetlerine uygulan\u0131r.2. Hizmetlerin teslim \u015fekliVelo Ops (Emel Nur\u015fah Gedik) taraf\u0131ndan sunulan hizmetler dijital ve uzaktan sa\u011flan\u0131r. Fiziksel \u00fcr\u00fcn veya kargo teslimat\u0131 yap\u0131lmaz. Teslimatlar; yap\u0131land\u0131r\u0131lm\u0131\u015f sistemler, eri\u015fim ba\u011flant\u0131lar\u0131, dashboardlar, otomasyonlar, dok\u00fcmanlar, e\u011fitim\" \/>\n\t<meta name=\"robots\" content=\"max-image-preview:large\" \/>\n\t<link rel=\"canonical\" href=\"https:\/\/velo-ops.com\/tr\/teslimat-ve-iade-sartlari\/\" \/>\n\t\t<meta name=\"generator\" content=\"All in One SEO Pro (AIOSEO) 5.0.4\" \/>\n\t\t<meta property=\"og:locale\" content=\"tr_TR\" \/>\n\t\t<meta property=\"og:site_name\" content=\"Velo Ops \u203a Operations systems for service firms that outgrew the way they run.\" \/>\n\t\t<meta property=\"og:type\" content=\"article\" \/>\n\t\t<meta property=\"og:title\" content=\"Teslimat ve \u0130ade \u015eartlar\u0131 \u203a Velo Ops\" \/>\n\t\t<meta property=\"og:description\" content=\"Teslimat ve \u0130ade \u015eartlar\u0131 1. 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Teslimatlar; yap\u0131land\u0131r\u0131lm\u0131\u015f sistemler, eri\u015fim ba\u011flant\u0131lar\u0131, dashboardlar, otomasyonlar, dok\u00fcmanlar, e\u011fitim\" \/>\n\t\t<meta name=\"twitter:image\" content=\"https:\/\/velo-ops.com\/wp-content\/uploads\/2026\/07\/linear-small-font-rethink-velo-ops-logo.png\" \/>\n\t\t<script type=\"application\/ld+json\" class=\"aioseo-schema\">\n\t\t\t{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/velo-ops.com\\\/tr\\\/teslimat-ve-iade-sartlari\\\/#breadcrumblist\",\"itemListElement\":[{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/velo-ops.com\\\/tr\\\/#listItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/velo-ops.com\\\/tr\\\/\",\"nextItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/velo-ops.com\\\/tr\\\/teslimat-ve-iade-sartlari\\\/#listItem\",\"name\":\"Teslimat ve \\u0130ade \\u015eartlar\\u0131\"}},{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/velo-ops.com\\\/tr\\\/teslimat-ve-iade-sartlari\\\/#listItem\",\"position\":2,\"name\":\"Teslimat ve \\u0130ade \\u015eartlar\\u0131\",\"previousItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/velo-ops.com\\\/tr\\\/#listItem\",\"name\":\"Home\"}}]},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/velo-ops.com\\\/tr\\\/#organization\",\"name\":\"Velo Ops - Emel Nur\\u015fah Gedik\",\"description\":\"Velo Ops is an operations consulting and technical implementation company that works with growing service firms, typically 15 to 200 employees with $2M or more in annual revenue. 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